Dar Rhizlane

I recently had the pleasure of staying at Dar Rhizlane and I must say, it was an exceptional experience from start to finish. From the moment I stepped into the elegant reception, I was greeted by the warm and professional staff who made me feel like a valued guest. The attention to detail in the room was impeccable. The decor was tastefully done, combining modern aesthetics with a touch of classic Moroccan charm. The bed was incredibly comfortable, providing a restful night's sleep, and the amenities provided were of the highest quality. What truly sets Dar Rhizlane apart, however, is the staff (THANK YOU Fatima & her team). Their genuine warmth and dedication to ensuring every guest's comfort was evident throughout my stay. If you're looking for a refined and welcoming haven for your next getaway in Marrakech, I wholeheartedly recommend Dar Rhizlane. It's a true gem that has raised the bar for my future hotel stays.

This hotel staff apparently believes that a scenic location makes up for the inconsistency of the service. The guest should be stunned by the scenery and then look over every screw up that the staff does. - The photo of the rooms are not consistent with the actual rooms. They changes the design to thus when we checked in, the suite was not at all as we expected it. The photos has not been updated on the site even though the manager told us the renovation was done 2 years ago. - The quality of the breakfast is more on the level of 3 star hotel then 5 star hotel. You can get served spoiled milk, no salad is provided. - Service personal was not there ot put our mind at ease. Instructions were either misunderstood or just not done so one had to reinstruct about them. The bar is making drinks in very varying quality. The two things that are good about the hotel is the inner garden, ambience and the cleaning staff is doing an excellent job. Those are on the 5 star level. The service staff, because of their inconsistency of service is more on the 3 star hotel level. There is not any admission of the lack of service either - they just go on as if nothing has happened. To conclude, this could have been an excellent venue, but its apparent the management is not up to standard and the owner, who is a private investor simply does not pay attention to the bad quality. Don´t leave your money here - if you want a "no worries" vacation, better to go for the well tested brands as "Four Season". I know we will, if we go to Marrakesh another time.

I recently had the pleasure of staying at Dar Rhizlane and I must say, it was an exceptional experience from start to finish. From the moment I stepped into the elegant reception, I was greeted by the warm and professional staff who made me feel like a valued guest. The attention to detail in the room was impeccable. The decor was tastefully done, combining modern aesthetics with a touch of classic Moroccan charm. The bed was incredibly comfortable, providing a restful night's sleep, and the amenities provided were of the highest quality. What truly sets Dar Rhizlane apart, however, is the staff (THANK YOU Fatima & her team). Their genuine warmth and dedication to ensuring every guest's comfort was evident throughout my stay. If you're looking for a refined and welcoming haven for your next getaway in Marrakech, I wholeheartedly recommend Dar Rhizlane. It's a true gem that has raised the bar for my future hotel stays.

This hotel staff apparently believes that a scenic location makes up for the inconsistency of the service. The guest should be stunned by the scenery and then look over every screw up that the staff does. - The photo of the rooms are not consistent with the actual rooms. They changes the design to thus when we checked in, the suite was not at all as we expected it. The photos has not been updated on the site even though the manager told us the renovation was done 2 years ago. - The quality of the breakfast is more on the level of 3 star hotel then 5 star hotel. You can get served spoiled milk, no salad is provided. - Service personal was not there ot put our mind at ease. Instructions were either misunderstood or just not done so one had to reinstruct about them. The bar is making drinks in very varying quality. The two things that are good about the hotel is the inner garden, ambience and the cleaning staff is doing an excellent job. Those are on the 5 star level. The service staff, because of their inconsistency of service is more on the 3 star hotel level. There is not any admission of the lack of service either - they just go on as if nothing has happened. To conclude, this could have been an excellent venue, but its apparent the management is not up to standard and the owner, who is a private investor simply does not pay attention to the bad quality. Don´t leave your money here - if you want a "no worries" vacation, better to go for the well tested brands as "Four Season". I know we will, if we go to Marrakesh another time.